sentiment analysis

Micropinion Generation: An Unsupervised Approach to Generating Ultra-Concise Summaries of Opinions

This paper presents a new unsupervised approach to generating ultra-concise summaries of opinions. We formulate the problem of generating such a micropinion summary as an optimization problem, where we seek a set of concise and non-redundant phrases that are readable and represent key opinions in text. We measure representativeness based on a modified mutual information function and model readability with an n-gram language model.

Linguistic Understanding of Complaints and Praises in User Reviews

This is a short study paper that categorizes positive and negative review sentences into 4 categories: positive only, praise, negative only and complaint. The intuition is that praise sentences and complaints tend to be more informative than plain positive only or negative only sentences. This paper thus tries to understand the properties of such text that we consider as complaints and praises.

Mining tag clouds and emoticons behind community feedback

In this paper we describe our mining system which automatically mines tags from feedback text in an eCommerce scenario. It renders these tags in a visually appealing manner. Further, emoticons are attached to mined tags to add sentiment to the visual aspect.

Leveraging large amounts of opinions for decision making

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Opinion Driven Decision Support System (ODSS) refers to the use of large amounts of online opinions to facilitate business and consumer decision making. The idea is to combine the strengths of search technologies with opinion mining and analysis tools to provide a synergistic decision making platform. The research and engineering problems related to developing such …

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