Ganesan, K. A., N. Sundaresan, and H. Deo, “Mining tag clouds and emoticons behind community feedback“, WWW ’08: Proceeding of the 17th international conference on World Wide Web, Beijing, China, ACM, pp. 1181–1182, 2008.
In this paper we describe our mining system which automatically mines tags from feedback text in an eCommerce scenario. It renders these tags in a visually appealing manner. Further, emoticons are attached to mined tags to add sentiment to the visual aspect.