Abstract The abundance of opinions on the Web is now becoming a critical source of information in a variety of application areas such as business intelligence, market research and online shopping. Unfortunately, due to the rapid growth of online content, there is no one source to obtain a comprehensive set of opinions about a specific …
In this paper, we propose a different way of leveraging opinionated content, by directly ranking entities based on a user’s preferences. Our idea is to represent each entity with the text of all the reviews of that entity. Given a user’s keyword query that expresses the desired features of an entity, we can then rank all the candidate entities based on how well opinions on these entities match the user’s preferences. We study several methods for solving this problem, including both standard text retrieval models and some extensions of these models. Experiment results on ranking entities based on opinions in two different domains (hotels and cars) show that the proposed extensions are effective and lead to improvement of ranking accuracy over the standard text retrieval models for this task.
This survey zooms into recent research in the area of opinion mining summarization, which is related to generating effective summaries of opinions so that users can get a quick understanding of the underlying sentiments. Since there are various formats of summaries, the survey breaks down the approaches into the commonly studied aspect-based summarization and non-aspect based ones (which includes visualization, contrastive summarization and text summarization). This survey also has a listing of opinion related dataset and available demos.
This paper presents a new unsupervised approach to generating ultra-concise summaries of opinions. We formulate the problem of generating such a micropinion summary as an optimization problem, where we seek a set of concise and non-redundant phrases that are readable and represent key opinions in text. We measure representativeness based on a modified mutual information function and model readability with an n-gram language model.
This is a short study paper that categorizes positive and negative review sentences into 4 categories: positive only, praise, negative only and complaint. The intuition is that praise sentences and complaints tend to be more informative than plain positive only or negative only sentences. This paper thus tries to understand the properties of such text that we consider as complaints and praises.
In this paper we describe our mining system which automatically mines tags from feedback text in an eCommerce scenario. It renders these tags in a visually appealing manner. Further, emoticons are attached to mined tags to add sentiment to the visual aspect.
The Opinosis Summarization framework focuses on generating very short abstractive summaries from large amounts of text. These summaries can resemble micropinions or “micro-reviews” that you see on sites like twitter and four squares. The idea of the algorithm is to use a word graph data structure referred to as the Opinosis-Graph to represent the text to be summarized. Then, the resulting graph is repeatedly explored to find meaningful paths which in turn becomes candidate summary phrases.
Opinion Driven Decision Support System (ODSS) refers to the use of large amounts of online opinions to facilitate business and consumer decision making. The idea is to combine the strengths of search technologies with opinion mining and analysis tools to provide a synergistic decision making platform. The research and engineering problems related to developing such …