We’ve all heard of sentiment analysis, but what exactly is it and what can it do for your brand, your business, and how can you get started with it?
NLP Applications
Did you know, that several years ago, NLP was heavily an academic discipline? Today, natural language processing or NLP has become critical to business applications. This can partly be attributed to the growth of big data, consisting heavily of unstructured
AI is transforming nearly every industry, and text analysis is a key area of interest. That’s because there’s been an explosion in unstructured text data—nearly 80% of data at most organizations—which is quickly becoming impractical to analyze by humans alone.
Companies receive support inquiries from various channels. This may include emails, support tickets, tweets, chat conversations with customer support representatives (CSRs), chatbot conversations, and more. This is a lot of data that you are dealing with and it’s mostly unstructured
