How Sentiment Analysis Keeps Your Brand in Check (and How to Get Started)
We’ve all heard of sentiment analysis, but what exactly is it and what can it do for your brand, your business, and how can you get started with it?
AI Use Cases
AI in Manufacturing: 4 Real-World Examples
Explore 4 real-world AI in manufacturing examples. From defect detection to predictive maintenance in beverage manufacturing, silicone wafer production and automotive production.
7 Natural Language Processing Applications for Business Problems
Did you know, that several years ago, NLP was heavily an academic discipline? Today, natural language processing or NLP has become critical to business applications. This can partly be attributed to the growth of big data, consisting heavily of unstructured text data. The need for intelligent techniques to make sense of all this text-heavy data …
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5 Examples of Text Classification in Practice
AI is transforming nearly every industry, and text analysis is a key area of interest. That’s because there’s been an explosion in unstructured text data—nearly 80% of data at most organizations—which is quickly becoming impractical to analyze by humans alone. We’ve already talked about some best practices for building a text classifier, but how can …
5 Ways to Improve Productivity in Customer Support with AI
Companies receive support inquiries from various channels. This may include emails, support tickets, tweets, chat conversations with customer support representatives (CSRs), chatbot conversations, and more. This is a lot of data that you are dealing with and it’s mostly unstructured and scattered in nature, making it that much harder to manage. All this text data …
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