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Automated story capture from conversational speech

Automated story capture from conversational speech

Abstract While storytelling has long been recognized as an important part of effective knowledge management in organizations, knowledge management technologies have generally not distinguished between stories and other types of discourse. In this paper we describe a new type of technological support for storytelling that involves automatically capturing the stories that people tell to each other in conversations. We describe our first attempt at constructing an automated story extraction system using statistical text classification and a simple voting scheme. We…

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Multi-factor clustering for a marketplace search interface

Multi-factor clustering for a marketplace search interface

Abstract Search engines provide a small window to the vast repository of data they index and against which they search. They try their best to return the documents that are of relevance to the user but often a large number of results may be returned. Users struggle to manage this vast result set looking for the items of interest. Clustering search results is one way of alleviating this navigational pain. In this paper we describe a clustering system that enables…

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